Housing Disrepair Claims

If you live in a Council or Housing Association home that's in need of repair and your landlord is ignoring you then we can help!

We've helped clients all across England and Wales get the help they need. We will action against your landlord to enforce them to make the much needed repairs to your home. You deserve to live in a stress free home. We can even you get you some financial compensation to help with the inconvenience.

To qualify for our no win, no fee agreement one of the criteria is that the repairs will need to cost £1,000 or more. Unfortunately, we will not be able to help with that leaking tap, but should you be experiencing issues with damp and mould, leaks, a damaged roof, or other structural problems, we may be able to help.

At Claim First, we help tenants hold landlords accountable by helping you understand your rights and navigating the legal process. We deal with landlords all across the UK, and with our experienced legal experts we get results and quickly.

All we need is details of the disrepair with some supporting photos and we will get your case set up.

No Win. No Fee. No Stress. Just Results.

Here’s how Claim First can help.

Tell about your home

Fill out a simple form with basic details about the problems in your home. It only takes a few minutes.

We Handle the Legal Work

Our legal specialists investigate your claim, contact your landlord, and manage everything from paperwork to negotiations.

Repairs begin

If your claim is successful, you will receive any compensation awarded, and your landlord will be required to complete the agreed repairs.

Success Stories

We’ve helped thousands reclaim what’s rightfully theirs — from unlivable homes to unfair finance deals. Here’s how real people turned setbacks into success.

Got £7,200 for My Mouldy Flat

Claim First handled everything. I didn’t fill a single form or speak to my landlord.

- Sarah W.

My Car Finance Refund Was a Lifesaver

They found hidden fees and won me £3,400. It only took a few weeks.

- Emily R.

They Recovered My Lost Crypto Fast

I thought my money was gone forever. They got back £12,000 without any hassle.

- James T.

Don’t Live with Unsafe Conditions Any Longer

Our team is ready to support your claim. It’s completely free to check your eligibility.

Frequently Asked Questions

Got questions about housing disrepair claims? We've got straightforward answers to help you get started.

What is housing disrepair?

Housing disrepair refers to serious problems in your council or housing association rented home that your landlord hasn’t fixed. These can include things like damp, leaks, broken heating, unsafe electrics, or structural issues — anything that makes your home unsafe or unfit to live in.

Who can make a housing disrepair claim?

If you rent from a council or housing association (not a private landlord) and have reported repairs that still haven’t been done, you may be eligible to claim. You must have reported the disrepair for the first time over three months ago, and the issues must be causing at least £1,000 worth of damage.

How much compensation could I get?

Compensation varies case by case. It depends on the severity of the disrepair, how long it’s been going on, and how it has affected your health or living conditions. We will give you accurate advice on your compensation when all evidence has been reviewed.

How long does the process take?

Most cases take between 6 and 18 months, depending on your landlord’s response to your claim. However, repairs are often completed before the case comes to a final conclusion, so you could get your repairs done sooner. Rest assured that we will pressure your landlord to complete repairs and pay you any compensation as soon as possible.

Do I need to pay anything upfront?

No. We work on a no win, no fee basis. That means you don’t pay anything unless your claim is successful where there will be a deduction from your compensation known as a “success fee”.

Will this affect my tenancy or rent?

Absolutely not. Your landlord cannot evict you or raise your rent just because you made a claim. You are protected under UK law. We only take on genuine cases that are legally valid and properly supported.

What do I need to start my claim?

Just a few things:

A short description of the issues

Some photos or videos of the disrepair

Your landlord’s name or housing provider (if known)

We’ll take care of everything else.

What issues can you help me with?

Here are common examples:

Damp, mould, or leaks

Broken heating or hot water

Unsafe wiring or electrics

Cracked walls or ceilings

Roof or gutter damage

Faulty doors and windows

Infestations (rats, mice, etc.)

If it’s damaging your health or comfort, it’s worth speaking to us.

Where do you offer this service?

We help tenants all across England and Wales. If you live in a council or housing association property and your landlord hasn’t acted, we can help.

Can I Be Evicted for Making a Housing Disrepair Claim?

No — you cannot be evicted just for making a legal claim.

No Win. No Fee. No Stress. Just Results.

We like to chat - claim updates

Get legal updates and claim tips

Claim First Ltd is a trading name of Complex Law Ltd, a limited company registered in England and Wales with company number 06938570. Authorised and regulated by the Solicitors Regulation Authority, registration number 515276

© 2025 ComplexLaw. All rights reserved | SRA Registration: 515276 | VAT Reg number: GB 976 4660 72.