Reclaim What You're Owed From Irresponsible Lenders
Irresponsible Lending - You Could Be Owed a Refund
Have you taken out payday loans, catalogue credit, or high-interest credit cards — and found yourself struggling to keep up?
You're not alone. Thousands of people in the UK have been given credit they couldn’t afford, often without proper checks by the lender. This is known as irresponsible lending — and if it happened to you, you may be entitled to compensation.
Have you been caught in a cycle of credit that felt impossible to escape?
Whether it was a payday loan, catalogue credit, or a high-interest credit card, many people across the UK have borrowed money they couldn’t realistically afford to repay — and it wasn’t their fault.
But too often, that didn’t happen.
What is Irresponsible Lending?
Irresponsible lending happens when a lender approves you for credit without making sure you could afford the repayments without falling into financial difficulty.
What Went Wrong
Lenders have a duty to assess whether you can afford to repay what they’re offering. Many didn’t.
You may have a valid claim if a lender:
Approved credit without checking your income or expenses
Ignored existing debts or signs of financial
hardship
Let you borrow repeatedly or increased your limit without a review
Failed to carry out
proper affordability assessments
Lenders have a duty to assess whether you can afford to repay what they’re offering. Many didn’t.
You may have a valid claim if a lender:
What You Could Recover
If your claim is successful, you may be refunded:
Interest and fees paid on the loan
8% statutory interest
Adjustments to your credit file
Compensation for financial stress
Types of Credit We Cover
We help claim refunds for:
Payday loan
refunds.
Catalogue credit accounts
High-interest credit cards
Guarantor and instalment loans
Why Use Claim First?
At Claim First, we make the process simple and stress-free.
Our team builds your case, deals with the lender, and fights to get your money back.
No win, no fee. No stress. Just results.
Think you’ve been mis-sold credit?
No Win. No Fee. No Stress. Just Results.
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Contact Info
Why choose Claim First?
Claim First supports you and your claim end to end.
Do I have to pay anything to start a claim?
No. All claims are handled on a no win, no fee basis. This means there are no upfront costs, and if your claim isn’t successful, you won’t owe anything.
What types of claims do you help with?
We assist with a range of claims, please see our services page to explain the ins and outs of the claims we cover.
How long does a claim take?
Every claim is different, but most are resolved within a few months. We’ll keep you updated every step of the way and do everything we can to move things along smoothly.
What do I need to provide to make a claim?
Typically, we’ll need some basic information and a short explanation of what happened. Don’t worry — our team will guide you through everything and help gather any documents if needed.
Will making a claim affect my credit or finances?
No. Making a legal claim through Claim First does not affect your credit score or financial standing.
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Claim First is a trading style of MG Financial Limited. MG Financial Limited is registered in England, Company Registration Number 6547196. The registered office address for MG Financial Limited is 31d, Burscough Street, Ormskirk, England, L39 2EG. Telephone 0800 633 5896.
MG Financial Limited is a Claims Management Company. MG Financial Limited is authorised and regulated by the Financial Conduct Authority (FRN: 832131) You can make a claim yourself for free directly to your lender, and if rejected, you can take your claim to the Financial Ombudsman Service. MG Financial Limited is registered with the Information Commissioner’s Office under registration number Z1711964.
The check is free but if you decide to pursue a claim with our chosen law firm/partner they will charge a fee in in accordance with the Financial Conduct Authority and Solicitor Regulation Authority fee cap. We may receive a fee from our law firm partner if we refer your claim to them.