Terms and Conditions

Effective Date: February 6th 2026

Terms and Conditions

Please carefully read the following terms (“Terms”) in relation to use of this website (“site”). By using the site you agree to be legally bound by these Terms.

About Us

The site is provided by Claim First Ltd (‘the Company’). All communications regarding this site should be addressed to the registered address.

Privacy Policy

Any personal data which you may provide us through the site is subject to our Privacy Policy, which forms part of these terms and conditions.

Use of the Site

The materials appearing on this website do not constitute legal or other advice or an offer to provide legal services and are provided for general information purposes only. No warranty, whether express or implied, is given in relation to such material. Content relating to the law and legal developments featured on this site are based upon the laws of England and Wales unless otherwise expressly stated. If you need legal advice on a specific matter please contact us.

The Company aims to update the site at regular intervals and may change the content at any time. We may suspend access to our site, or close it indefinitely if necessary. Any of the material on our site may be out of date at any point in time, and we are under no obligation to update the material on the site.

We shall not be liable for any technical, editorial, typographical or other errors or omissions within the information provided on this website, nor shall we be responsible for the content of any web images or information linked to this website.

The Company makes no warranties, representations or undertakings about:

Any of the content of this site (including without limitation, any as to the quality, accuracy, completeness or fitness for any particular purpose of such content); or

Any content of any other website referred to or accessed by hypertext link through this site (“third party site”).

The Company does not endorse or approve the content of any third party site, nor will the Company have any liability in connection with any of them (including, but not limited to, liability arising out of any allegation that the content of any third party site infringes any law or the rights of any person or entity).

You may not create a hyperlink to this site without the prior written consent of the Company. We reserve the right to remove any material or posting you make on the site.

You must not misuse the site by intentionally introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the site, the server on which the site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. Any such misuse will be reported to the relevant law enforcement authorities and we will give them our full co-operation.

The Company is the owner or the licensee of all intellectual property rights in the site and in the material published on it. These are subject to and protected by copyright laws. All such rights are reserved.

No Win. No Fee. No Stress. Just Results.

Contact Info

Why choose Claim First?

Claim First supports you and your claim end to end.

Do I have to pay anything to start a claim?

No. All claims are handled on a no win, no fee basis. This means there are no upfront costs, and if your claim isn’t successful, you won’t owe anything.

What types of claims do you help with?

We assist with a range of claims, please see our services page to explain the ins and outs of the claims we cover.

How long does a claim take?

Every claim is different, but most are resolved within a few months. We’ll keep you updated every step of the way and do everything we can to move things along smoothly.

What do I need to provide to make a claim?

Typically, we’ll need some basic information and a short explanation of what happened. Don’t worry — our team will guide you through everything and help gather any documents if needed.

Will making a claim affect my credit or finances?

No. Making a legal claim through Claim First does not affect your credit score or financial standing.

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Claim First is a trading style of MG Financial Limited. MG Financial Limited is registered in England, Company Registration Number 6547196. The registered office address for MG Financial Limited is 31d, Burscough Street, Ormskirk, England, L39 2EG. Telephone 0800 633 5896.

MG Financial Limited is a Claims Management Company. MG Financial Limited is authorised and regulated by the Financial Conduct Authority (FRN: 832131) You can make a claim yourself for free directly to your lender, and if rejected, you can take your claim to the Financial Ombudsman Service. MG Financial Limited is registered with the Information Commissioner’s Office under registration number Z1711964.

The check is free but if you decide to pursue a claim with our chosen law firm/partner they will charge a fee in in accordance with the Financial Conduct Authority and Solicitor Regulation Authority fee cap. We may receive a fee from our law firm partner if we refer your claim to them.

You do not need to use a claims management company to make a complaint about motor finance. You can complain directly to your lender free of charge. If you are dissatisfied with the lender's response, you may be able to refer your complaint to the Financial Ombudsman Service free of charge.

No Win, No Fee. If your claim is successful, a fee of 15 - 30% plus VAT of the compensation recovered will be payable.