Make your housing disrepair compensation claim with experts you can trust

What is a housing disrepair compensation claim?

A housing disrepair compensation claim is a legal process that allows tenants to take action against a landlord who has failed to carry out necessary repairs. Whether you rent from a council, housing association, or private landlord, you have a legal right to live in a safe and habitable home.
  • Maintain the structure and exterior of the property

  • Keep heating, water, gas, and electrical systems in working order

  • Ensure the property is fit for human habitation under the Homes (Fitness for Human Habitation) Act 2018

If your landlord has been notified of a problem and failed to act within a reasonable timeframe, you may be entitled to housing disrepair claims compensation and have repairs enforced at the same time.

What issues qualify for a housing disrepair compensation claim?

Our housing disrepair compensation claim services cover a wide range of property issues for tenants across England and Wales. Common disrepair issues that qualify include:

  • Damp and mould growth

  • Leaking roofs or pipes

  • Broken or faulty heating systems

  • Unsafe or exposed electrical wiring

  • Structural damage to walls, floors, or ceilings

  • Pest infestations such as rats or cockroaches

  • Broken windows or doors affecting security

  • Malfunctioning boilers or hot water systems

Am I eligible to make a housing disrepair claim?

You are a tenant renting from a council, housing association, or private landlord

You have already reported the disrepair issue to your landlord in writing or verbally

Your landlord has failed to carry out the repairs within a reasonable timeframe

The disrepair has caused you inconvenience, health problems, or damage to your belongings

How much compensation for housing disrepair can you receive?

The amount of housing disrepair compensation you can receive depends on the severity of the disrepair, how long the problem has persisted, and the impact it has had on your daily life, health, and personal belongings.

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Frequently Asked Questions

Here are answers to common questions to help you understand your options.

How much compensation for housing disrepair can I claim?

The amount varies depending on the nature and severity of the disrepair, how long the problem has been present, and the effect it has had on your health, property, and quality of life. Minor issues may result in a few hundred pounds, while serious cases involving long-term neglect or personal injury can reach £10,000 or more. Our team will give you a clear estimate of what your claim may be worth during your free initial assessment.

How much compensation can you claim for housing disrepair if your health has been affected?

If the disrepair has caused or worsened a health condition, such as respiratory problems from damp and mould, or mental distress from living in poor conditions, this can significantly increase the amount of housing disrepair compensation you receive. Medical evidence, including GP records or prescriptions, strengthens your case considerably. Our housing disrepair compensation claim specialists will help you build the strongest possible claim.

How long do I have to make a housing disrepair claim?

In most cases, you have up to six years from the date the disrepair was reported to your landlord to bring a claim. For personal injury claims arising from the disrepair, this time limit is reduced to three years. We recommend starting your compensation for housing disrepair claim as soon as possible to preserve evidence and give your case the best chance of success.

Will making a housing disrepair claim affect my tenancy?

Making a housing disrepair claims compensation case does not affect your tenancy agreement or your right to remain in your home. The law protects tenants from retaliatory eviction in many circumstances. If you are concerned about how your landlord may react, speak to our team before taking any action. We will advise you on your rights and how to protect yourself throughout the process.

Do I need expert legal support to make a housing disrepair compensation claim?

You are not legally required to use a specialist, but having expert support significantly increases your chances of a successful outcome. A legal specialist can enforce court orders if your landlord fails to carry out agreed repairs, negotiate higher compensation, and handle all legal correspondence on your behalf. At Claim First, our housing disrepair compensation claim services are provided on a no win, no fee basis, so you can access expert legal support without any financial risk.

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Claim First is a trading style of M G Financial Limited, a limited company registered in England and Wales with company number 06547196. M G Financial Limited is authorised and regulated by the Financial Conduct Authority FRN Number 832131. Claim First is registered with the Information Commissioner’s Office under registration number ZB915334.