Maintain the structure and exterior of the property
Keep heating, water, gas, and electrical systems in working order
Ensure the property is fit for human habitation under the Homes (Fitness for Human Habitation) Act 2018
If your landlord has been notified of a problem and failed to act within a reasonable timeframe, you may be entitled to housing disrepair claims compensation and have repairs enforced at the same time.

Our housing disrepair compensation claim services cover a wide range of property issues for tenants across England and Wales. Common disrepair issues that qualify include:

Damp and mould growth
Leaking roofs or pipes
Broken or faulty heating systems
Unsafe or exposed electrical wiring
Structural damage to walls, floors, or ceilings
Pest infestations such as rats or cockroaches
Broken windows or doors affecting security
Malfunctioning boilers or hot water systems




The amount of housing disrepair compensation you can receive depends on the severity of the disrepair, how long the problem has persisted, and the impact it has had on your daily life, health, and personal belongings.

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Here are answers to common questions to help you understand your options.
The amount varies depending on the nature and severity of the disrepair, how long the problem has been present, and the effect it has had on your health, property, and quality of life. Minor issues may result in a few hundred pounds, while serious cases involving long-term neglect or personal injury can reach £10,000 or more. Our team will give you a clear estimate of what your claim may be worth during your free initial assessment.
If the disrepair has caused or worsened a health condition, such as respiratory problems from damp and mould, or mental distress from living in poor conditions, this can significantly increase the amount of housing disrepair compensation you receive. Medical evidence, including GP records or prescriptions, strengthens your case considerably. Our housing disrepair compensation claim specialists will help you build the strongest possible claim.
In most cases, you have up to six years from the date the disrepair was reported to your landlord to bring a claim. For personal injury claims arising from the disrepair, this time limit is reduced to three years. We recommend starting your compensation for housing disrepair claim as soon as possible to preserve evidence and give your case the best chance of success.
Making a housing disrepair claims compensation case does not affect your tenancy agreement or your right to remain in your home. The law protects tenants from retaliatory eviction in many circumstances. If you are concerned about how your landlord may react, speak to our team before taking any action. We will advise you on your rights and how to protect yourself throughout the process.
You are not legally required to use a specialist, but having expert support significantly increases your chances of a successful outcome. A legal specialist can enforce court orders if your landlord fails to carry out agreed repairs, negotiate higher compensation, and handle all legal correspondence on your behalf. At Claim First, our housing disrepair compensation claim services are provided on a no win, no fee basis, so you can access expert legal support without any financial risk.
No Win. No Fee. No Stress. Just Results.
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Claim First is a trading style of M G Financial Limited, a limited company registered in England and Wales with company number 06547196. M G Financial Limited is authorised and regulated by the Financial Conduct Authority FRN Number 832131. Claim First is registered with the Information Commissioner’s Office under registration number ZB915334.