Blogs

The May 2026 FCA Car Finance Update: What the Extended Complaint Deadlines Mean for Your Claim

The May 2026 FCA Car Finance Update: What the Extended Complaint Deadlines Mean for Your Claim

If you have been waiting for news on a car finance commission complaint... ...more

Mis Sold Car Finance

May 25, 20267 min read

Part Exchange and Car Finance Mis-Selling: When Your Old Car Value Affected the New Agreement Unfairly

Part Exchange and Car Finance Mis-Selling: When Your Old Car Value Affected the New Agreement Unfairly

Understand how part exchange may affect car finance mis-selling claims unfairly. ...more

Mis Sold Car Finance

May 18, 20264 min read

Changing the Term of Your Car Finance: When Smaller Monthly Payments Mean a Worse Deal Overall

Changing the Term of Your Car Finance: When Smaller Monthly Payments Mean a Worse Deal Overall

Changing car finance terms can lower payments but increase your total cost. ...more

Mis Sold Car Finance

May 12, 20266 min read

Pre-Contract Explanations in Car Finance: What You Should Have Been Told Before Signing

Pre-Contract Explanations in Car Finance: What You Should Have Been Told Before Signing

What you should have been told before signing a car finance agreement. ...more

Mis Sold Car Finance

May 11, 20263 min read

Joint Car Finance Agreements: Who Can Complain and Who Receives Compensation?

Joint Car Finance Agreements: Who Can Complain and Who Receives Compensation?

Who can complain and get compensation in a joint car finance agreement? ...more

Mis Sold Car Finance

May 08, 202615 min read

Flat Rate vs APR in Car Finance: Why the Difference Can Cost You More Than You Think

Flat Rate vs APR in Car Finance: Why the Difference Can Cost You More Than You Think

Flat rate vs APR in car finance explained, including how hidden costs can affect you. ...more

Mis Sold Car Finance

May 04, 202612 min read

Repeat Car Finance Customers: Are Returning Buyers More Likely to Miss Hidden Problems in the Deal?

Repeat Car Finance Customers: Are Returning Buyers More Likely to Miss Hidden Problems in the Deal?

Could repeat car finance customers miss hidden deal problems? Know what to check before signing. ...more

Mis Sold Car Finance

April 27, 202611 min read

Top Questions to Ask Before Signing Car Finance to Avoid Mis selling

Top Questions to Ask Before Signing Car Finance to Avoid Mis selling

Ask these key car finance questions before signing and reduce the risk of mis-selling. ...more

Mis Sold Car Finance

April 23, 202610 min read

Car Finance Broker vs Dealer: Who Owes You Duties and When?

Car Finance Broker vs Dealer: Who Owes You Duties and When?

If you are looking back at a car finance deal and thinking something did not feel right, you are not alone. ...more

Mis Sold Car Finance

April 20, 20263 min read

Choosing a Solicitor for a Car Finance Mis selling Claim: What to Look For and What to Avoid

Choosing a Solicitor for a Car Finance Mis selling Claim: What to Look For and What to Avoid

Choose the right solicitor for a car finance mis-selling claim—key qualities to seek and red flags to avoid. ...more

Mis Sold Car Finance

April 15, 20266 min read

Time Limits for Car Finance Complaints in the UK: How Long Do You Have?

Time Limits for Car Finance Complaints in the UK: How Long Do You Have?

Know your deadline for car finance complaints in the UK and when you may still be able to claim. ...more

Mis Sold Car Finance

April 06, 202611 min read

What Compensation Might Look Like in Car Finance Mis-Selling Cases

What Compensation Might Look Like in Car Finance Mis-Selling Cases

Compensation depends on what actually went wrong with your agreement. ...more

Mis Sold Car Finance

March 27, 20268 min read

Rejected Car Finance Applications: When Advice Given by a Dealer Crosses the Line

Rejected Car Finance Applications: When Advice Given by a Dealer Crosses the Line

Rejected car finance applications: when dealer advice crosses the line and may be misleading. ...more

Mis Sold Car Finance

March 25, 20268 min read

What Evidence Helps a Missold Car Finance Claim? Documents, Emails, and Call Notes

What Evidence Helps a Missold Car Finance Claim? Documents, Emails, and Call Notes

Evidence for a missold car finance claim: key documents, emails, call notes, and what to keep. ...more

Mis Sold Car Finance

March 23, 20268 min read

Online Car Finance Deals: Are You Still Protected If You Signed Digitally?

Online Car Finance Deals: Are You Still Protected If You Signed Digitally?

Check if your digitally signed car finance deal still gives you legal protection. ...more

Mis Sold Car Finance

March 18, 20266 min read

Mis sold Car Finance: The Difference Between Misrepresentation and Unfair Relationship

Mis sold Car Finance: The Difference Between Misrepresentation and Unfair Relationship

Mis-sold car finance explained: misrepresentation vs unfair relationship claims. ...more

Mis Sold Car Finance

March 17, 20267 min read

Negative Equity Roll Over: How It Happens and Why It Can Be Unfair

Negative Equity Roll Over: How It Happens and Why It Can Be Unfair

What negative equity roll over is, how it happens, and why it can be unfair ...more

Mis Sold Car Finance

March 13, 20267 min read

Car Finance Complaints for Business Use Vehicles: What UK Sole Traders and Limited Companies Should Know

Car Finance Complaints for Business Use Vehicles: What UK Sole Traders and Limited Companies Should Know

Car finance complaints for business-use vehicles: key UK rules for sole traders & Ltd companies ...more

Mis Sold Car Finance

March 06, 20267 min read

Car Finance Complaint Process: Dealer vs Lender vs Broker

Car Finance Complaint Process: Dealer vs Lender vs Broker

Car finance complaint? Who to contact (dealer, lender, broker) and the steps to follow. ...more

Mis Sold Car Finance

March 04, 20267 min read

Voluntary Termination in Car Finance: The 50% Rule and Key Pitfalls

Voluntary Termination in Car Finance: The 50% Rule and Key Pitfalls

Understand voluntary termination in car finance, the 50% rule, and common pitfalls to avoid. ...more

Mis Sold Car Finance

March 02, 202610 min read

Can You Claim If You've Already Settled Your Car Finance Agreement?

Can You Claim If You've Already Settled Your Car Finance Agreement?

Still claim after settling your car finance? Check if you’re owed compensation for mis-sold finance. ...more

Mis Sold Car Finance

February 26, 20269 min read

Mis sold car finance and your credit file: what happens if you complain?

Mis sold car finance and your credit file: what happens if you complain?

Mis-sold car finance: how a complaint can affect your credit file and what to expect. ...more

Mis Sold Car Finance

February 20, 20266 min read

How Car Dealers and Brokers Earn Commission and Why It Matters to Your Complaint

How Car Dealers and Brokers Earn Commission and Why It Matters to Your Complaint

Car dealer and broker commissions explained—and why they matter when you complain. ...more

Mis Sold Car Finance

February 16, 20268 min read

Add on Products in Car Finance: GAP Insurance, Warranties, and Unfair Pressure Selling

Add on Products in Car Finance: GAP Insurance, Warranties, and Unfair Pressure Selling

GAP insurance, warranties, and pressure selling: what car finance add-ons mean for you. ...more

Mis Sold Car Finance

February 13, 20265 min read

Car Finance Affordability Checks: When Lenders Should Have Said No

Car Finance Affordability Checks: When Lenders Should Have Said No

If you were approved for car finance when you were already juggling bills, overdrafts, or other credit, you might be wondering: how did they say yes to this? You’re not alone. ...more

Mis Sold Car Finance

February 04, 20262 min read

Hire Purchase Mis Selling: What Went Wrong and What You Can Do Next

Hire Purchase Mis Selling: What Went Wrong and What You Can Do Next

Hire purchase mis-selling? See what went wrong, how to check your deal, and next steps. ...more

Mis Sold Car Finance

February 03, 20266 min read

Was Your Car Finance Commission Hidden? Signs Your Deal May Have Been Mis-sold

Was Your Car Finance Commission Hidden? Signs Your Deal May Have Been Mis-sold

If you took out car finance in the last few years (or even longer ago), there’s a decent chance you were never told the full story about how the deal was put together. And here’s the uncomfortable bit... ...more

Mis Sold Car Finance

January 21, 20267 min read

Missold Car Finance Claims: A UK Guide to PCP, HP, and Leasing Complaints

Missold Car Finance Claims: A UK Guide to PCP, HP, and Leasing Complaints

Understand mis-sold car finance complaints in the UK, including PCP, HP and leasing. ...more

Mis Sold Car Finance

January 19, 20269 min read

PCP finance mis-sold claims explained

PCP finance mis-sold claims explained

A PCP finance mis-sold claim is a way of challenging a car finance agreement. ...more

Mis Sold Car Finance

January 14, 20265 min read

How long mis-sold car finance claims usually take

How long mis-sold car finance claims usually take

A mis-sold car finance claim can be straightforward. ...more

Mis Sold Car Finance

January 07, 20265 min read

What documents mis-sold car finance claim services will ask for

What documents mis-sold car finance claim services will ask for

New Blog Post Description ...more

Mis Sold Car Finance

January 05, 20266 min read

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Why choose Claim First?

Claim First supports you and your claim end to end.

Do I have to pay anything to start a claim?

No. All claims are handled on a no win, no fee basis. This means there are no upfront costs, and if your claim isn’t successful, you won’t owe anything.

What types of claims do you help with?

We assist with a range of claims, please see our services page to explain the ins and outs of the claims we cover.

How long does a claim take?

Every claim is different, but most are resolved within a few months. We’ll keep you updated every step of the way and do everything we can to move things along smoothly.

What do I need to provide to make a claim?

Typically, we’ll need some basic information and a short explanation of what happened. Don’t worry — our team will guide you through everything and help gather any documents if needed.

Will making a claim affect my credit or finances?

No. Making a legal claim through Claim First does not affect your credit score or financial standing.

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Claim First is a trading style of MG Financial Limited. MG Financial Limited is registered in England, Company Registration Number 6547196. The registered office address for MG Financial Limited is 31d, Burscough Street, Ormskirk, England, L39 2EG. Telephone 0800 633 5896.

MG Financial Limited is a Claims Management Company. MG Financial Limited is authorised and regulated by the Financial Conduct Authority (FRN: 832131) You can make a claim yourself for free directly to your lender, and if rejected, you can take your claim to the Financial Ombudsman Service. MG Financial Limited is registered with the Information Commissioner’s Office under registration number Z1711964.

The check is free but if you decide to pursue a claim with our chosen law firm/partner they will charge a fee in in accordance with the Financial Conduct Authority and Solicitor Regulation Authority fee cap. We may receive a fee from our law firm partner if we refer your claim to them.

You do not need to use a claims management company to make a complaint about motor finance. You can complain directly to your lender free of charge. If you are dissatisfied with the lender's response, you may be able to refer your complaint to the Financial Ombudsman Service free of charge.

No Win, No Fee. If your claim is successful, a fee of 15 - 30% plus VAT of the compensation recovered will be payable.