Blogs

Guarantor Loans Gone Wrong: When the Borrower or Guarantor May Have Grounds to Complain

Guarantor Loans Gone Wrong: When the Borrower or Guarantor May Have Grounds to Complain

Guarantor loans were sold, for many years, as a straightforward solution for people with poor... ...more

PCP Finance Mis Sold

May 06, 202612 min read

Damage and Wear Charges at Return: What's Fair and What's Disputable?

Damage and Wear Charges at Return: What's Fair and What's Disputable?

Understand fair wear and tear charges at return and what costs you can dispute ...more

PCP Finance Mis Sold

April 21, 20269 min read

Car Finance Refinancing: When Upgrading Your Deal Could Be Mis-Selling

Car Finance Refinancing: When Upgrading Your Deal Could Be Mis-Selling

Could refinancing your car finance be mis-selling? Learn the warning signs before you upgrade. ...more

PCP Finance Mis Sold

April 02, 20267 min read

Early termination of PCP or HP: your rights and the risks explained

Early termination of PCP or HP: your rights and the risks explained

Early termination of PCP or HP explained: know your rights, costs, and key risks. ...more

PCP Finance Mis Sold

April 01, 20268 min read

Mileage Limits and Excess Charges: Common PCP Terms People Aren't Told About

Mileage Limits and Excess Charges: Common PCP Terms People Aren't Told About

PCP mileage limits and excess charges explained — avoid surprise fees at the end. ...more

PCP Finance Mis Sold

March 03, 20267 min read

Guaranteed Future Value in PCP: How It Works and Where It Can Be Misleading

Guaranteed Future Value in PCP: How It Works and Where It Can Be Misleading

Guaranteed Future Value (GFV) in PCP finance sets the optional final payment and can reduce monthly costs. ...more

PCP Finance Mis Sold

February 12, 20268 min read

The UK Car Finance Cooling Off Period: What It Is and When It Applies

The UK Car Finance Cooling Off Period: What It Is and When It Applies

Know your rights when taking out UK car finance. Learn what the cooling-off period is, when it applies, and key exceptions. ...more

PCP Finance Mis Sold

February 06, 20265 min read

PCP Mis-selling Explained: Common Sales Tactics That Breach UK Standards

PCP Mis-selling Explained: Common Sales Tactics That Breach UK Standards

PCP can be a perfectly fair way to finance a car when it’s explained properly. The problem is, plenty of people were sold deals without clear information, proper checks, or honest sales conversations. ...more

PCP Finance Mis Sold

January 26, 20262 min read

How much compensation you could claim for PCP finance mis-sold

How much compensation you could claim for PCP finance mis-sold

PCP compensation is not a fixed amount because agreements differ. ...more

PCP Finance Mis Sold

January 12, 20265 min read

What Mis Sold Car Finance Claim Services Actually Do: A Clear Guide for Consumers

What Mis Sold Car Finance Claim Services Actually Do: A Clear Guide for Consumers

Mis-sold car finance claim services handle the practical and legal steps involved in challenging an unfair car finance agreement. ...more

PCP Finance Mis Sold

December 18, 20255 min read

What PCP Finance Mis Sold Really Means for Car Buyers: Key Implications and Next Steps

What PCP Finance Mis Sold Really Means for Car Buyers: Key Implications and Next Steps

Mis‑sold PCP finance can leave you paying more than you should through hidden commission, inflated interest, or a deal that never matched your financial situation. ...more

PCP Finance Mis Sold

December 18, 20256 min read

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No Win. No Fee. No Stress. Just Results.

Contact Info

Why choose Claim First?

Claim First supports you and your claim end to end.

Do I have to pay anything to start a claim?

No. All claims are handled on a no win, no fee basis. This means there are no upfront costs, and if your claim isn’t successful, you won’t owe anything.

What types of claims do you help with?

We assist with a range of claims, please see our services page to explain the ins and outs of the claims we cover.

How long does a claim take?

Every claim is different, but most are resolved within a few months. We’ll keep you updated every step of the way and do everything we can to move things along smoothly.

What do I need to provide to make a claim?

Typically, we’ll need some basic information and a short explanation of what happened. Don’t worry — our team will guide you through everything and help gather any documents if needed.

Will making a claim affect my credit or finances?

No. Making a legal claim through Claim First does not affect your credit score or financial standing.

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Get legal updates and claim tips

Claim First is a trading style of MG Financial Limited. MG Financial Limited is registered in England, Company Registration Number 6547196. The registered office address for MG Financial Limited is 31d, Burscough Street, Ormskirk, England, L39 2EG. Telephone 0800 633 5896.

MG Financial Limited is a Claims Management Company. MG Financial Limited is authorised and regulated by the Financial Conduct Authority (FRN: 832131) You can make a claim yourself for free directly to your lender, and if rejected, you can take your claim to the Financial Ombudsman Service. MG Financial Limited is registered with the Information Commissioner’s Office under registration number Z1711964.

The check is free but if you decide to pursue a claim with our chosen law firm/partner they will charge a fee in in accordance with the Financial Conduct Authority and Solicitor Regulation Authority fee cap. We may receive a fee from our law firm partner if we refer your claim to them.

You do not need to use a claims management company to make a complaint about motor finance. You can complain directly to your lender free of charge. If you are dissatisfied with the lender's response, you may be able to refer your complaint to the Financial Ombudsman Service free of charge.

No Win, No Fee. If your claim is successful, a fee of 15 - 30% plus VAT of the compensation recovered will be payable.